complaints against interactive brokers

100% fact and opinion. The training is good but if you never traded or don't know how to trade. Suppose to get 2% interest on my idle cash. There must be a lot corruption here as CNBC is repeatedly promoting Uncle Tom in interviews. There are powerful tools and wide access though the system is complicated and there is no support whatsoever. Write "Complaint" as your brief description, and submit. I am a disabled Veteran. The respondent is so inpolite, Cons: Terrible reporting, bad CS and poor software. I am sure if they don't care about their own's customer message they are not even reading this to see what open web is thinking about them. retirement). Mr. Petterfly should be released to the sand desert to die. I Tried logging into interactive brokers account that was waiting to be approved but … by Annie, by Nathan, As a result, I haven't been charged the SnapShot fee until now. The response included a counterclaim against Batchelar. I am completely astonished, they are allowed to talk to you like they are rebellious teenagers, but atthe same time really don't know what they are talking about which makes them sound stupid, no offense. This outfit apparently has robots handle all their trouble tickets. I complained to "Customer Service", and got some smarta$$ reply about managing risk the way I saw fit (WTF? Thanks for depleting what was left of the retirement account. If you lost money or there was an unauthorized trade made in your account, you should complain in writing. The website and technology is very buggy. Here is a table of scam brokers who have been suspected as scam brokers by Broker Complaint Registry due to non-regulated activities or other suspected terms and conditions. 3/24/2020. AVOID THEM IF YOU WANT YOUR MONEY BACK OUT, Terrible reporting, bad CS and poor software, apart from the access to multiple markets the rest of the service is pretty terrible. They are the worst on-line broker I've ever dealt with. 5/15/2020. In the meantime, IB asks that you manage all orders, trades, and positions in your account in order to ensure that your account is not subject to unnecessary risk or fluctuations during the investigation period. DO NOT EVEN GO TO THEM, EVEN IF THEY ARE CHEAPEST IN THE MARKETI am customer and hold couple of accounts with IBKR recently moved from folio investing. by Experiencedtrader, 8/26/2018, Pros: Fees, global access, API, and universal account. Every time I had to interact with their online ticket customer service, their response was deplorable. low margin interest rates, low commission per trade. Customers are responsible for maintaining sufficient equity within the account at all times to meet margin requirements. CON: Forget about customer service. Had a very nasty experience today with iB. Within the body of the ticket, IB asks that you provide a detailed description of your complaint. by the major brokers... Based on the customer support features available, Interactive Brokers scores fairly well because they offer live We reserve the right to delete any brokerage customer reviews that don't meet above There is no intelligence here. Consumer reviews could be edited by the website staff to keep TopRatedFirms.com free of inappropriate or offensive language, false information, speculations, or to remove spam. IBRK is terrible. Interactive Brokers Complaints We did have issues with IB's customer service, position liquidations, and some people even raised concerns about the company trading against its own customers. Thanks for depleting what was left of the retirement account. by Starx, Cons: Bad Customer Services and Buggy Platform, I use different IB platforms every day, e.g. chat and support on social media outlets. See Terms Of Use So 1% of 10k is $100 each way when it would otherwise be $14 round trip on ETrade or TD Ameritrade. If you’re an experienced investor then IBKR is a fantastic platform. Are their fees good? Interactive trader program is a great… Interactive trader program is a great tool for an experienced trader or people who are familiar with trading options and stock. Illinois Attorney General should investigate IB fees I hope someone reads this and realizes that Interactive Broker is a horrible broker. If you are not satisfied with your broker’s response, contact the firm’s branch manager or compliance department. had multiple run-ins with them. The entire tone of the reply, the unwillingness to even attempt to dig into the problem confirmed to me that if you're a customer, everything is cool until you have a problem. Upon receipt of your complaint, IB will acknowledge and respond to your complaint via Account Management thru a new ticket created by IB entitled, "Communication for complaint related to ticket #". Tried in 3 browsers and their Ticket Submit button has stopped reacting, it simply won't submit my legitimate question (regarding their lot sizes on Hong Kong exchange)So basically - you are left with NO tickets, NO Chat and some guy in an exotic place with no desire to help.CHEAP - yes their SUPPORT is as CHEAP as their PRICES, so if you need STRESS and HEADACHE you've found the right broker. There is no simple ledger where you see money going out to buy something and money coming in when you sell something except on the TWS trades tabs and that only goes back a few days so unless you write it down each day it scrolls off TWS trade tab after a day or two. One month after Judge George B Daniels of the New York Southern District Court dismissed a complaint by clients of electronic trading major Interactive Brokers LLC saying that the complaint failed to state a claim, the plaintiffs in the case – Heather Hauptman and Timothy Moss, are seeking to revive the action by amending their complaint. Through its Complaint Program, FINRA investigates complaints against brokerage firms and their employees. Interactive brokers is the one stop shop for all types of traders. Sit on hold for an hour and then no help. When you have a problem with an unlicensed broker, no … Now it's up to 5% but again, the Federal Reserve has been raising the benchmark interest rates so waddaya expect? But if you're a consumer needing a place that has lower margin rates and that you can just shovel your securities into and forget about them for months at a time, IBKR fits the bill. Interactive Brokers offers the following account types: Corporation, Individual, IRA, Joint, Limited Liability Corporation, Limited Liability Corporation, Interactive Brokers Complaints explained by forex experts, All about InteractiveBrokers Complaints, Finding out how to solve Interactive Brokers customer complaints, For more information about IB Broker you can also visit Interactive Brokers reviews by ForexSQ.com forex website, The TopForexBrokers.com ratings forex brokers, or Fxstay.com currency trading website and get all … Yesterday $3000 was Transferred from my Bank account to interactive brokers. They restricted my account to closing trades only because they took exception to my social media post of a policy of their I disagreed with. They steal from disable veterans. Since you are not trading at an exchange, the broker can feed you any price he wants to feed you. by Chris, I am still waiting for my money. Consumer reviews could be edited by the website staff to keep TopRatedFirms.com free of inappropriate or offensive language, Interactive graphic ... and payments by firms to settle customer complaints. All I want is my money. One time i put in Or Better order. If you ever will need your account fixed, or corrections made, you can kiss reason goodbye. Told them to recall the funds on IBchat which didn't register with them. So it is only a 1, even if the car is nice, a useless mechanic will be frequent trouble. Problem: cheap prices = cheap service. Copyright 2010-2021 TopRatedFirms.com. by IB Screwed Me, November 6, 2015 | by Staff Attorney. But this latest incident, although somewhat trivial, could under different circumstances blow up into a genuine problem. Eg Complex multi-legged option strategies can be executed with it. And as everyone knows their customer service is horrible. Thereon, IB asks that all correspondence related to your complaint be written in the communication ticket. 6/21/2019, Cons: Expensive for high volume trading, customer service. I transferred some funds into their account to do trades. Well that's bollocks!IB is basically suitable for buy and hold strategies, limit orders and not much more. Rude & Arrogant Service; Charge monthly fee for Data Feed and News while other brokers such as ThinkorSwim provide free Live Real Time Data Feed. If you only trade a few hundred shares then the commission will be very cheap. Interactive Brokers (IB) is the grandfather of online discount brokers. PICKWICK PLAZA. Brokers say they are charging you a 3 pip spread to trade the popular currency pairs. Reply from Interactive Brokers We apologize that we failed to meet your expectations.

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