GLHF with new build! Compact ATX Mid Tower . You should search for a internal usb 2.0 cable and once you find it, plug it in your motherboards usb 2.0 header. The main issue I had was the cable management. $99.99 / $69.99. With a USB 3.1 Gen 2-compatible USB-C connector on the front panel, it’s easier than ever to connect the newest smartphones, high-speed external storage, or the latest peripherals … Smart Device V2/Kraken Z73/CAM Problem. Matte Black. Numerous presets, smart, audio, gaming and custom modes; Includes 10 individually-addressable RGB LEDs per strip with magnetic and double-sided tape installation options ; Aer RGB 2 Fans. The Smart Device v2 is an RGB and Fan Controller included within our "i" series cases such as the H210i, H510i, and H710i. If your RGB products are not visible in our CAM software and not lighting up, reconnect them to the controller to verify connectivity. Right-click and select "Remove device" for any devices labeled as Asetek USB Device, MCP2200 USB Serial Port Emulator, NZXT USB Device, USB212C HID Device, or Unknown USB Device. These are controlled by an NZXT Smart Device V2. Go to solution Solved by zoka, November 19, 2020. I have unplugged be Kraken for now. … Hope this helps! NZXT CLUB CAST #085; NZXT CAM 4.23.0 Beta Released! Matte Black Red. Also, there are two RGB channels. The smart device has 2 LED channels each supporting up to 40 LEDs. Do not use low-noise adapters. The fix for CAM not recognizing either SDV2 or a Kraken Z73 was a USB Hub, that from my understanding after reading up on the issue, should have been provided free of charge by NZXT… The case comes pre-installed with the Smart Device V2 and a top and rear fan, both of which are connected to the Smart Device via the fan 2 and 3 slots. Wait 10 seconds and disconnect the fan. So if the fan is 12V and pulls 0.18A, the equation would be 12×0.18=2.16, then add that together with the other fans on that channel to verify if the total is under 10 watts. Buy now. If those fans were included with the case and you are within the 2-year warranty, contact customer service for assistance. The H510 Elite also includes the NZXT Smart Device V2, powering the built-in RGB light strips and case fans. Next, turn your system on and the remaining fans should start spinning. If your fans exceed the 10-watt limit, then we recommend changing your configuration to not trigger this limit. If your fans are hooked up properly to the controller and there is still no RPM, make sure to reconnect your controller's power cable and all fan cables to rule out problems with connectivity. One potential issue that can arise is the lack of fan power with the fans connected to the controller. If your RGB products are not visible in our CAM software and not lighting up, reconnect them to the controller to verify connectivity. H510i/H510. Do not use low-noise adapters. If the lighting does come on when connected to a different controller please contact our customer service team for further assistance. If a fan exceeds this threshold it will trigger the fail-safe the Grid has and shut off all fans. To do so, pull up a calculator and multiply the voltage by the amperage. lightstrip as I’ve got the elite, but the smart device V2 is enough for all the stuff you’ve got. Main Features Two tempered glass panels top … If an RPM is not shown, verify that your fans are correctly connected to your Smart device on the corresponding fan header on the controller. The MSI Mystic software sux major balls with it's 7 color. There’s still a choice between the H510i and the non-smart … NZXT CLUB CAST #086; What is BIOS and How Do You Update It? Was working fine yesterday. We’ve made the iconic H Series PC cases even better. I'm able to change the colors for my led1 hardware but cannot change any of my fan speeds currently. All the lighting is stuck in the default, white profile. I have unplugged be Kraken for now. The MSI Mystic software sux major balls with it's 7 color. RGB AER 2 Fans connected to the Smart Device V2 but the RGB is not turning on and neither is it registering in the CAM app. The main differentiating feature is the NZXT Smart Device v2, and the fact that we haven’t even mentioned the existence of the H510i might give you a … RGB Gen 1 Controller accessories and LED strips are not compatible with our RGB Gen 1 Controller, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT RGB Gen 2. Just a little bit of patience is needed haha! If the RGB devices still are not working, if possible, try using a different connector from the RGB product to the controller. Yes, CAM is the only way to control lighting, fan profiles and configure Adaptive Noise Reduction. Copy link. $99.99. If this is the case, you need to disconnect that fan from the Smart Device. If the RGB devices still are not working, if possible, try using a different connector from the RGB … I've tried a few troubleshooting methods already, with no success: Running the app with administrator … RTFKT x NZXT Sneaker Contest Gallery; NZXT CLUB CAST #087; It’s Time for Mental Health Awareness Month! The H510i also includes the NZXT Smart Device v2, powering the built-in RGB light strips and case fans. Per-channel there is a 10-watt limit that if you exceed, the fans will not power on at all. No, the device in question is the Smart Device found in the new H700i case. If the fan you are using does not list its wattage but does list the voltage and the amperage, then you can calculate the wattage it can pull. Smart Device V2. Fans are working fine, but the RGB is not. The Smart Device supports up to ten watts (10W) of power draw per channel. 2x RGB LED port support up to 4x HUE 2 addressable LED strips or 5x … Now you will want to make sure your controller is receiving power for your RGB products. To do so, first power down your system fully and turn off your power supply. Made a post before about this, as well as submitting a support ticket. Case: NZXT H510i with Smart Device v2 and built-in RGB strips Case fans: 2x NZXT Aer RGB 2 AIO cooler: NZXT Kraken x52 Mobo: ROG Strix H370-F Other: NZXT RGB Hue 2 under LED strips . Next, please verify if your RGB products are recognized under the Smart Device v2 in CAM (example found below). If your product is not recognized in our CAM software, this is likely the cause of your issue, please refer to our article on this issue, My CAM Powered Device Is Not Recognized for help on this problem. I have already uninstalled and reinstalled CAM, hasn’t done anything. With a USB 3.1 Gen2-compatible USB-C connector on the front panel, it’s easier than ever to connect smartphones, high-speed external storage, or the latest peripherals to your PC . I’m really confused about the RGB connections especially from the case fans to the Smart Device. I have the NZXT Kraken X52 water cooling fan and the NZXT H210i case. The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two NZXT RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. Still, I would very much like to support the HUE 2 as well. However, you do not need to use the CAM if you choose not to use the Smart Device. I did get the radiator fans to work by connecting directly to the Mobo, but the case fans still do not work. Still not sure why the devices don't get to work connected to the USB Headers. Firstly, please verify if a fan RPM is listed in our CAM software for the smart device (example found below). Matte Black. All 4 RGB fans daisy-chained, connected to one RGB channel on the Smart Device V2. CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. If the controller is not visible in our CAM software, this is likely the cause of your issue, please refer to our article on this issue, My CAM Powered Device Is Not Recognized. All 4 RGB fans daisy-chained, connected to one RGB channel on the Smart Device V2. November 19, 2020 in Cases and Mods. However, NZXT has decided it’s time for a refresh, and the Smart Device is back, as the Smart Device V2. As of this morning, I cannot start the NZXT CAM app anymore. ... Had to troubleshoot on my own since NZXT support was of no help. The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two NZXT RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. POWERED BY NZXT CAM: Use the intuitive NZXT CAM application to monitor and control your build, choosing from presets or custom controls for your RGB lighting … Yes, CAM is the only way to control lighting, fan profiles and configure Adaptive Noise Reduction. These are controlled by an NZXT Smart Device V2. Still not sure why the devices don't get to work connected to the USB Headers. I'm troubleshooting the same (or similar) issue with the smart device v2... H510i Setup: ch.1 - 2x Aer fans // ch.2 - 2x Aer fans -Fan motor controls appear to work normally -CAM v4.18.1 RGB ch.1 says " Open ", ch.2 says " Aer Fan (1) " I currently have no control over any NZXT brand lighting, and NZXT says they do not know when they will have a replacement device available. One RGB channel is for LED strips and the other RGB channel is for the NZXT AER RGB 2 case fans. Check if all the strips are properly aligned. There's even a chance that some of what has been developed for the Smart Device V2 (see #52) can be shared with the HUE 2. Clicking on the app icon has no observable effect. 1 level 2 By zoka. The latter comes in the recent H[257]10(i| Elite) cases and roughly is a hybrid between a HUE 2 and a Grid+. Check if … The arrow on the connection cable should be pointed to the +5V on the strip. Just a little bit of patience is needed haha! How do I get one? Check that you are using only NZXT LED strips or AER RGB fans. I'm troubleshooting the same (or similar) issue with the smart device v2.... H510i Setup: ch.1 - 2x Aer fans // ch.2 - 2x Aer fans-Fan motor controls appear to work normally-CAM v4.18.1 RGB ch.1 says "Open", ch.2 says "Aer Fan (1)" I currently have no control over any NZXT brand lighting, and NZXT says they do not know when they will have a replacement device available. What I’ve … Smart Device V2/Kraken Z73/CAM Problem. If they do not spin, please contact our Customer Support Team for further assistance. Was working fine yesterday. The NZXT H210i is a bit of an upgrade over the more cost-conscious base model H210, all the dimensions and specs of the case are the same, but the H210i gets a bit of an upgrade in the lighting and control department with the inclusion of NZXTs Smart Device V2. Next, please verify if your RGB products are recognized under the Smart Device v2 in CAM (example found below). If an RPM is listed, test your fans directly connected to your motherboard. Smart Device v2 with two HUE 2 RGB lighting and three fan channels (includes two RGB LED strips) USB 3.1 Type-A and USB 3.1 Gen 2-compatible USB-C connectors on the front panel; Tempered-glass window installs with a single thumb-screw on the back … If you are not exceeding the limit it is possible there is a defect with the included fan splitter cable, try removing all splitters and test the device with a fan in each channel. The fix for CAM not recognizing either SDV2 or a Kraken Z73 was a USB Hub, that from my understanding after reading up on the issue, should have been provided free of charge by NZXT. The new design … With a USB 3.1 Gen2-compatible USB-C connector on the front panel, it’s easier than ever to connect smartphones, high-speed external storage, or the latest peripherals to your PC. Apparently there’s a NZXT CAM application that controls it. DeepCool RF120 RGB fans Current setup is having the DeepCool fans connected to X470 Gaming Plus JRGB header as it's the "analog" +12V setup, and the NXZT stuff is connected to NZXT Smart Device V2. Perfect when you want a small … As both cases are from series H and ‘i’ versions, the H510i and H710i include NZXT’s CAM-powered smart device which is hidden behind the iconic NZXT bracket. The HUE 2 and the Smart Device V2 are not the same. The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two NZXT RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. H510i. The H510 Elite also includes the NZXT Smart Device 2, powering the built-in RGB light strip and case fans. The Smart Device v2 is an RGB and Fan Controller included within our "i" series cases such as the H210i, H510i, and H710i. To do so, firstly reconnect the SATA power connector connected to your PSU. If swapping the connectors fixes the issue for one of the RGB devices, then the controller is likely defective, please contact our customer service team for further assistance. Troubleshooting problems with RGB power and the Smart Device v2 (H710i), Troubleshooting problems with fan power and the Smart Device v2 (H710i), Troubleshooting problems with front I/O ports on the H710, Installing NZXT RGB Underglow to your H710i. H510 Elite. Smart Device V2: 3x Fan channels with Max 10W per channel output* 2x RGB LED port support up to 4 x NZXT RGB addressable LED strips or 5 x Aer RGB fans *Note: If a splitter is used, fan control is regulated depending on the fan connected to the 4-pin port. DeepCool RF120 RGB fans Current setup is having the DeepCool fans connected to X470 Gaming Plus JRGB header as it's the "analog" +12V setup, and the NXZT stuff is connected to NZXT Smart Device V2. I've got 2 NZXT Aer RGB fans, a Kraken X62 AIO, and one of the NZXT light strips in my system. Lastly, if the fans still do not spin when connected directly to the controller then please contact our customer service team for further assistance. The H510 and H510i compact mid-tower ATX cases are both stunning and an excellent value. NZXT should drop the smart device, should consider dropping the HUE integration (you already sell a HUE -- why not just keep selling it as an add-on? For PCI (GPU) devices we will need the Vendor ID, Device ID, Sub-Vendor ID and Sub-Device IDs In Windows this can be found under the device manager and on Linux this can be found with lspci -vv For USB devices we will need the USB VID and PID --> ### Please attach screenshots of the device's official control application here:
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