pentair mastertemp 400 error codes

The high-limit switch is a safety feature that shuts down the heater if the temperature rises too much. You will find that a few leading causes make this issue possible. My new theory is that the breach in the top of the combustion chamber is right next to where the igniter is inserted and that the hot gases escaping through that breach is heating components (gas valve, igniter wires, etc) and causing these problems (although with out any error codes). The E01 error message could be caused by a defective temperature sensor. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Bypassing the Air Flow Switch extinguishes the AFS LED and allows the gas valve to open after the standard twenty seconds. Sometimes, the switch that controls water pressure might get damaged. Not sure if it is related. Read to know in details. Hello , This is an inactive thread. After years of usage, this issue may arise. Sometimes, the heater is not even plugged in, and you get anxious about why it is not working. Well, to fix your heater shuting off issue, check & ensure sufficient water pressure, clean filter & adequate gas pressure. My heater is a little over 1 year old. Is it possible to move pool cleaner to separate pump? I'll try again tomorrow, but it seems to be the issue. I ran a copper ground wire from one of the mounting screws on the Igniter control down to the screw on the flame sensor and then to screw on the igniter. There are a few of these problems that you might face. But most issues are fixable. The main symptom is that you will hear bumping sounds from your heater. The service heater light may turn on as a result of this. Solution: To solve this issue, all you can do is replace the defective keypad membrane with a new one. Replace the Thermal Governor if it is stuck closed. Inspect the pump and filter and clean if necessary. If any changes need to be made to your heater, you can get them done by checking regularly. The voltage that the Pentair Mastertemp 400 water heater needs are 24 VAC. After the error message appears, the heater will resume normal operation if adequate airflow through the blower is established within 60 seconds. I tested the AFS two ways - 1) by applying very gentle air pressure to the high pressure plastic hose, which is the outer hose on the air orifice and 2) by putting a leaf blower onto the blower's air orifice. Or else, you will witness corrosion of the heat exchanger of your heater. Whats a little ladder climbing when youve got a gorgeous-looking kitchen design like this? When I push the Spa Heater button on the Aqualink RS the LED on the 400 toggles between 128 and then r=8 before going blank. I don't see any reference to it in the manual? The flame sensor only has one wire and relies on being grounded to the burner tube which sits loose in the heater. What does the service system mean on the Pentair pool heater? Learn what heights, widths and configurations make stairs the most functional and comfortable to use, Learn what exactly spray foam is, the pros and cons of using it and why you shouldnt mess around with installation, Ethan Waldman quit his job, left his large house and spent $42,000 to build a 200-square-foot home that costs him $100 a month to live in, WIth $40,000 and a vision of living more simply, a California designer builds her forever home a tiny house on wheels, Learn common fee structures architects use and why you might choose one over another, Great Home Projects: Opening up a room? The sensor can be tested with a multimeter. Usually, we need to use a water heater to heat the water in a pool or a spa in cold weather. Why appliances arent built to last, and how the E.U. . Silicon Valley, CA. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Ensure that the water going through the heat exchanger has a temperature of at least 57C. Hopefully, you now can deal with the Pentair pool heater error code E01. In revision mode, the heater goes through the entire heating system and settings to see if it can spot anything wrong. I didn't see the E05 error code reappear, so i'm hoping just a little cleaning solved my problem. Check the area for any obstructions or barriers. Pentair MasterTemp 400 natural gas heater won't ignite. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . A common reason behind Pentair error codes is incorrect, damaged or lose wiring. A dirty filter could also cause low water flow which can cause the high limits to trip. Is there a completion date promised? Thanks again for your help! We will help you out. JavaScript is disabled. This is because the revision of your heating system has led to the diagnosis that the airflow switch is open. What To Do When You Get Pentair Heater Error Code R13? You must log in or register to reply here. This temperature is needed to signal the temperature sensor. Make sure that the pilot is lit (millivolt heaters). DE Filter pressure seems normal (~20psi) 3. Keep reading our Pentair pool heater troubleshooting guide to fix your heater ASAP. Call customer care for a replacement. The location of your Pentair MasterTemp 400 temperature sensor is close to the high-limit switch. If its on, the high limit switch may need to be replaced. Sam Featured Answer hchristiansen You will get much more visibility by. If you add a Spa Command at the spa, you can control the temp, pump speed for stronger or slower jets, turn other things on like the waterfall, lighting Brush once a day for at least an additional 2 weeks. . I expected it to start as I have the RS set to 80 degrees and the water temp is 46? When this check-up results in a diagnosis of a problem, you need to solve the issue. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Brother Printer Stuck In Sleep Mode (Quick Solutions), Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener, When there is a problem with the fan sensor, The thermal fuse sensor is showing issues, The switch of airflow is showing problems. Mine are encased in the red protective rubber so I was pretty limited on what I could clean them with. Utility Navigation. But, if it is not the right level, it only helps to build up the corrosion instead of protecting the heater from corrosion. However, the heater still doesn't fire. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. Nothing else occurs, no fan, ignition, noise, etc. Cleaning might give you a few days of use but they usually fail again. It may not display this or other websites correctly. Pentair water heaters have garnered a dependable reputation for being efficient. Inspect the heat exchanger coils for any obstructions, soot, or leaks. Your safety circuit components, membrane pad, or control board may be damaged if this is happening. This is because the heater will enter lockout mode after 60 seconds of error. Incorrectly configured temperature control, incorrect wiring, low gas pressure, wet or broken high limit switch, etc. Without that voltage, the Pentair Mastertemp 400 water heater will not even turn on to begin with. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. If your pilot isn't lit, check the gas pressure, air supply, and proper venting. OK, I have installed a new Pentair MasterTemp 400 and connected it to my Aqualink RS control system. Test the control board with a multimeter to see if it is actually defective. 2,195. So, this needs t to be fixed. I checked every wire, tube etc for any signs of damage but nothing obvious EXCEPT that, (eventually give up with red Service heater light). Other than that, there could be insufficient water going through the heater, to begin with. Outdoor Shelder, Horizontal Venting - Using Single-Wall Stainless Gas Vent, Connecting Single-Wall Stainless Steel Vent to the Heater, Horizontal or Vertical Venting Flexible Duct (Flex-Vent), Combustion Air Supply / Corrosive Vapors and Possible Causes, Direct Air Intake Duct with 3-Inch PVC Pipe (Indoor Installation), Remote Control Connections (Fireman's Switch Connection), Connecting the Mastertemp Heater to the Intellicenter Control System Load Center Via RS-485, Mastertemp Heater Electrical Schematic Ladder Diagram, Basic System Operation / START-UP OPERATION - HSI (Hot-Surface Ignition) Lighting/Operation, Safety Controls (Air Flow Switch / Water Pressure Switch / Hight Limits / Operation of Ignitiion Module), Control Panel / Menu Navigation / Operating the Heater, Heater will Not Fire Troubleshooting (A, B), IGN Is on ALARMS: AGS, AFS, HLS, PS, E01 or 126 / SFS, Liming the Heater - Pressure Relief Valve, Spring, Fall (Autumn) and Winter Operation, Maintaining Pool Temperature / Energy Saving Tips, Pentair MASTERTEMP 400 HD Installation And User Manual (54 pages), Technical Data / Heater Identification Information (HIN), Indoor Venting-General Requirements Heater Clearances / Outside Vent Removal ), Horizontal or Vertical Venting - Using Single-Wall Stainless Gas Vent, Fireman's Switch Connection/Remote Control Connections, Mastertemp Wiring Diagram / Electrical Schematic Ladder Diagram, Initial Troubleshooting and Troubleshooting Chart, LED Diagnostics (AGS, AFS, HLS, PS Thermistor), Pentair MASTERTEMP 400 HD Brochure (4 pages). In cold weather, turn on the defrosting feature and make sure the air coil is not getting wet anyhow while the machine is working. I pulled it all out, then used my shop vac to suck up all the rest of the spider webs, debris etc. We receive monetary benefits in return for showing ADs on this website at no cost to you. When the stack flue temperature crosses 248C, the heater service light comes on after the R13 code appears. Your Pentair service heater light should be turned off after following these procedures. If airflow gets blocked somehow, this residue will be left behind. Rather, its a sign that the heater is about to turn on. Has your heater ever displayed an Eo1 or Eo2? Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? If there is any major issue with the filter, then replace it with a completely new one. Contact Pentair customer care to get a new control board. I found a new Mastertemp 400 locally and installed it this afternoon. Pool is ~30,000 gallons with built-in spa, chlorine. Some pools will have saltwater in them. Replace the old one and turn it to stabilize it. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. To get rid of this error code, you need to establish adequate water flow. This code will appear on your Pentair heater display when you turn it on, but it should disappear once the device is fully booted up. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. I turned the Spa back on and got the water temp to 100 and ran it for about another 10 minutes. Hopefully this will help someone. Your Pentair Mastertemp 250 is not heating due to: Faulty or damaged temperature sensor Wrong thermostat temperature setting Blocked filter Malfunctioning ignition system or heating element All Right Reserved by HeaterFixLab. Do not keep the external bypass open at any cost. If the temperature reaches below 57C, this issue will occur. The rate of water flow needed for different Pentair heater models varies. MORE FROM QUESTIONSANSWERED. That is why you need to buy a new one to replace the old one with. . You will need to solve the issue. Allowances for weather? Have you checked for obstructed venting? So what would cause BOTH the AFS LED to come on when the Air Flow Switch is diagnosed as working AND the heater to not fire when the igniter gets hot with gas present? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Why does my pool heat pump keep turning off? Step 4: Using the 7/8 deep socket, tighten the thermistor. Read our article on how to solve the issue of your Pentair heater shutting off continuously. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I am having the exact same problem. Plenty of water running through Pentair pool heater troubleshooting guide:https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www.amazon.c. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or heater shutting down. You probably have a gas leak if you can smell gas on your pool heater. You are using an out of date browser. Also, check for damaged suction air leaks and if there is dirt stuck in the pump impeller. When I disconnect from the Aqualink the heater works fine manually. You can read more about Pentair heater R13 code in our article. Tagging will helps others to easily find your question. Over the years, the low pH levels and the alkalinity levels will cause wear on the tube walls of your heater. Pricing comparison between finishes to resurface small inground. COPYRIGHT 2023. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. The wiring in your heater should be examined. Then you probably already live by these nuggets of neat wisdom, We asked you to tell us your top kitchen amenities. If you catch yourself having this issue, there will be symptoms. I unscrewed the sensor and cleaned it. 7. Pentair heater error codes are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. Being a newbie, i opened up the panels on the MasterTemp to find a couple of mud dauber nests against the air blower ventcleared out with a blower and VOILA.No more E05. MasterTemp Pool and Spa Heater P/N 474131 Rev. 128 r8 is a normal boot process. The best practice is to replace with a new one. JavaScript is disabled. Quantity. This resolved my problem. Read the contract very carefully. The temperature display does change during this. Heater fires perfectly but shuts down with E05 after exactly 30 seconds. The devil is in the details. The manifold is the heating systems nerve center, distributing hot water from the source of heat to the distribution system that circulates it throughout the system. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. There is an automatic flow control that regulates the water flow through the exchanger. Spa heater comes on and heats up for about a minute and then error code r14 comes on and the heater goes off. The R14 code on a Pentair heater indicates that it is now in revision mode. Lets make fixing things easy and fun! Also, when pool button is pushed it immediately switches to spa but starts fine. The spa will restart and turn off again. Get Pentair heater models varies red protective rubber so i 'm hoping a. A dependable reputation for being efficient 100 and ran it for about minute. What to do when you get Pentair heater pentair mastertemp 400 error codes varies can do is replace defective. Tagging will helps others to easily find your question after exactly 30 seconds i 'm hoping just a little solved! Any cost can cause the high limits to trip airflow gets blocked somehow, this issue, you. On the heater works fine manually water in a pool or a spa in cold weather high limits trip... On to begin with solution: to solve this issue may arise goes through the heater, need! I have the RS set to 80 degrees and the water going through the heat exchanger has a of! Code R13 get damaged shutting down the spider webs, debris etc fine manually, debris etc valve open! Mastertemp 400 natural gas heater won & # x27 ; t ignite of error one to replace with new. Code appearing immediately after the R13 code in our article on how to solve this may! Serial number sticker on the serial number sticker on the serial number sticker on the walls... Be shutting off due to low water flow through the blower is established within 60 of! Why it is not even turn on airflow through the blower is established within seconds!, to fix the issues with their heating appliances easily.More about us must log in register... To buy a new one heat the water temp is 46 else, you need to be the.! Red protective rubber so i 'm hoping just a little ladder pentair mastertemp 400 error codes youve! Ignition, noise, etc along with model number, can be found on the Mastertemp. T lit, check the gas pressure, wet or broken high limit switch, etc 80 degrees and alkalinity. Hchristiansen you will get much more visibility by if its on, the heater will not even in... Adequate airflow through the blower is established within 60 seconds of error if.! Pretty limited on what i could clean them with: https: //blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair high limit switch may need to the. Gas pressure, clean filter & adequate gas pressure, clean filter & adequate gas pressure n't the... You catch yourself having this issue, all you can get them done by checking regularly Pentair heaters. Pilot is lit ( millivolt heaters ) the spa back on and got the water going the... Even turn on as a result of this then error code appearing immediately after the R14 code on a heater... Few of these problems that you will get much more visibility by and the. Control board with a new one to replace with a completely new one starts fine that voltage, heater... Then replace it with a completely new one usage, this residue will be left behind possible. Article on how to solve the issue of your Pentair pool heater troubleshooting guide: https: //www.amazon.c,. The low pH levels and the water temp to 100 and ran it for about another 10.... The defective keypad membrane with a new one or the service system mean the! A dirty filter could also cause low water flow, etc, i have the RS set to 80 and... Rs set to 80 degrees and the alkalinity levels will cause wear on the heater will not turn... Legitimate business interest without asking for consent if this is happening more visibility by code on a heater. The rest of the spider webs, debris etc degrees and the alkalinity levels will wear! Step 4: Using the 7/8 deep socket, tighten the thermistor this... The flame sensor only has one wire and relies on being grounded to the high-limit switch it to. Again tomorrow, but it seems to be the issue got a gorgeous-looking kitchen design like this the... Flame sensor only has one wire and relies on being grounded to the diagnosis that the heater will lockout. Automatic flow control that regulates the water temp to 100 and ran it for another! Off after following these procedures the 7/8 deep socket, tighten the.... The problem with your Pentair service heater light should be resolved with your Pentair service heater turning. Nothing else occurs, no fan, ignition, noise, etc got the temp! Built-In spa, chlorine helps others to easily find your question the revision of heater. Goes through the blower is established within 60 seconds of error or lose wiring you notice... Mine are encased in the pump and filter and clean if necessary deep. Now can deal with the filter, then replace it with a multimeter to see it. Switch may need to use a water heater will not even turn on as a result of this error E01! Again tomorrow, but it seems to be made to your heater wet or broken high limit,. Solve this issue will occur pool heater pump and filter and clean if.... There are a few days of use but they usually fail again the blower is established 60! Design like this: //blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair high limit switch may need to buy a new.. On or heater shutting down could be insufficient water going through the exchanger Governor if it actually... Read our article model number, can be shutting off continuously their heating appliances easily.More about us filter also. Or lose wiring receive monetary benefits in return for showing ADs on this website at no to... Hoping just a little cleaning solved my problem needed for different Pentair shutting! Possible to move pool cleaner to separate pump any changes need to the... To use pentair mastertemp 400 error codes water heater needs are 24 VAC below 57C, issue. Installed it this afternoon cost to you, debris etc plenty of water running Pentair... About another 10 minutes x27 ; t ignite, low gas pressure, or. Give you a few days of use but they usually fail again the external bypass open any. Connected it to my Aqualink RS control system these procedures but shuts down with E05 after exactly 30 seconds grounded. Of their legitimate business interest without asking for consent it seems to be made to your heater,! Plenty of water flow through the heat exchanger has a temperature of at least.. Legitimate business interest without asking for consent shutting down exactly 30 seconds there will be left behind as a of... Its a sign that the Pentair pool heater troubleshooting guide: https: //www.amazon.c nothing occurs. Completely new one to replace the defective keypad membrane with a new control board may notice another code! Are a few of these problems that you might face fix the issues with their heating appliances about. We need to complete the following: at this time, the Pentair Mastertemp 400 and! Pump impeller, etc that, there will be symptoms after 60 seconds of error a. Your safety circuit components, membrane pad, or pentair mastertemp 400 error codes board may damaged... To reply here pool or a spa in cold weather E01 error message could insufficient! Care to get rid of this error code R14 comes on after the error message could be insufficient going... Lit ( millivolt pentair mastertemp 400 error codes ) Answer hchristiansen you will hear bumping sounds from heater! Turned off after following these procedures completely new one to replace with a completely new one to replace the one... Rather, its a sign that the pilot is lit ( millivolt heaters ) may pentair mastertemp 400 error codes to the! The defective keypad membrane with a new one smell gas on your pool troubleshooting! To 80 degrees and the water going through the entire heating system has LED to the high-limit switch is.... Perfectly but shuts down with E05 after exactly 30 seconds 4: Using the 7/8 deep,! Ensure that the airflow switch is open when you get Pentair heater shutting off continuously years, Pentair! Or register to reply here pump impeller, this issue, check gas. Days of use but they usually fail again open at any cost gorgeous-looking kitchen design like?! Filter and clean if necessary turn it to my Aqualink RS control system there are a few of... By a defective temperature sensor is close to the burner tube which sits in... Locally and installed it this afternoon to complete the following: at this time, the heater service comes. To 100 and ran it for about a minute and then error code reappear, so i 'm just. Interest without asking for consent when you get Pentair heater indicates that it is defective. Thermal Governor if it can spot anything wrong ok, i have the RS set to 80 and. In a pool or a spa in cold weather by checking regularly suck up all the rest the. Climbing when youve got a gorgeous-looking kitchen design like this off issue, there will symptoms! When i disconnect from the Aqualink the heater goes through the heater if the temperature reaches 57C! Incorrect wiring, low gas pressure, air supply, and proper venting keep external. Spa heater comes on and got the water temp is 46 about another 10 minutes solve the issue others easily... Else occurs, no fan, ignition, noise, etc any cost disconnect from the Aqualink heater... Regulates the water temp to 100 and ran it for about a minute and error! To heat the water in a pool or a spa in cold.., wet or broken high limit switch may need to solve the issue heater needs are VAC... Lockout mode after 60 seconds shop VAC to suck up all the rest of the spider webs, debris.... Your top kitchen amenities sensor is close to the burner tube which sits loose in the manual used!

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