https://www.merchantmaverick.com/reviews/uspay-group-review (972) 852-0804. Sign up to receive our free weekly newsletter. They never sent me a form by mail or called me. Richardson, TX 75081. http://www.challasgroup.com. I will also be taking all my paperwork to the bank to show them so that I can protest this charge. Their commissions are excellent and they offer large bonuses but they are based on attendance so you need to be the type of person who doesn't normally miss more than a day and half of with each month to qualify for it - but when you do, it's just icing on the cake so bank it! This is a great perk! We believe merchants should stay with us because they are happy, not because they have to. We would like to inform you that we are always committed to providing you with the most appropriate assistance and adequate information regarding your DOT compliance and biennial status with the Department of Transportation. Salespeople there with just a few years experience were making $100k/$200k/$500k a year. Adam ** Takes Money & Ignores My Calls. Wow there is so many people just like me. Prior to establishing Merchant Service Group LLC, Mr. La was a consultant at Internet start-ups and Fortune 500 companies. We’ll start sending you the news you need delivered straight to you. They are not returning my calls and still taking money from my account. Merchant services sales reps use a variety of tactics to try to win your business, but some of those tactics are more deceptive than others. FitSmallBusiness totally lives up to its tagline of “Get Your Business into Shape.” … Creditcardprocessing.com is the worst company I have dealt with in the 21 years I’ve been in business. Join 1 million+ merchants who discovered Groupon Merchant marketing solutions which helped them grow their business and find new customers - with no upfront cost. Large National Toy Company If you lasted 6 months, you were making great money. I assure you my company will NOT be doing any sort of service with this group due to the behavior of the employee. ConsumerAffairs is not a government agency. A link has directed you to this review. Anniversary bonus- $100 for every year of service. I call every week or so but get nowhere with them. The best thing is that my co-workers have helped me more than expected! Often the support staff is blamed for their mistakes. A free inside look at company reviews and salaries posted anonymously by employees. Accept Payments online anywhere and anytime. Credit Card Merchant Services. Unsubscribe easily. This is payment processing the way it should be. I talked to their representative a couple times and there was no suggestion of Early Termination Fee at all. If you accept credit cards already or wish to start accepting credit cards, you owe it to yourself to learn all you can about how rates are assessed and where the fees go. If you want to make money and work in a professionally run establishment you should consider this company. They will never tell you about the early termination fee and the contract that you are signing in. If you ever buy anything from him you are doing a biggest mistake in your life. Penalizes you if you don't sell it. That’s why our services are month-to-month and 100% no obligation! Merchant Services LTD offers best in class credit card processing and merchant account solutions for a... Jump to I never got such a form. This profile has not been claimed by the company. If a company has to hold a meeting to tell employees to not smoke weed in the parking lot, you know the place has issues. He works good until you give a check and after that he will never give you any updates on anything. The sales reps are spoiled and given whatever they want with no regard for consequences. If you just want a paycheck and no need to advance, this place is ideal. Menu. When I needed to closed my old account and setting a new account with my partner, I was told the old account will not be charge with any costs in September of 2014. By Merchant Service Group, LLC. He is a biggest ** and the entire company is a fraud company. Since we're a startup, flexibility in repayment terms is a big plus for us. Reviews from Merchant Services Consulting Group employees about Merchant Services Consulting Group culture, salaries, benefits, work-life balance, management, job security, and more. You would help out some people, but royally screw another... the contracts were very long - 48 months with huge penalties for canceling. Never use their services. Plus it’s a real hassle. Reply from DOT Compliance Group, LLC Dear James, thank you for your review. Are you sure you want to remove this review from being featured for targeted profile? We value your privacy. Can someone help me and others like me. Since then the department has continued to exceed expectations while most of the employees have been with me since I started. We design customized cost saving payment solutions utilizing state-of-the-art electronic payment processing technology. He applies liquor license and credit card payment system. Partnering with my immediate supervisor and executives, I brought forward new initiatives to create immediate growth and key ideas to increase employee retention. For me it's location. And be careful with the contract that they made you signed. Teamwork - Everyone goes out of their way to assist you. Very thankful for your services as well. Create your virtual merchant account and start accepting payments online. Stop now and find another org. Get buying tips about Business to Business Services delivered to your inbox. Copyright © 2021 Consumers Unified LLC. Read employee reviews and ratings on Glassdoor to decide if Merchant Services (CA) is right for you. The companies willingness to listen to new ideas, approve new initiatives, take risk, support me in driving change while stretching me along the way. She asks for someone or something. Unsubscribe easily. This company will not represent its merchants in a dispute. Your response will be removed from the review – this cannot be undone. FAQ. His wife also helps set up licenses so be careful. Merchant Review: Merchant Service Provider Reviews. I managed to save enough money to buy a new home out of state with my sibling. • February 25, 2019 Whether you’re new to credit card processing or your business has been accepting credit cards for years, there’s a lot of terminology in the industry that can cause confusion—and it’s not always easy to find an explanation. I looked them up for complaints. 17 Merchants Group reviews. They are really looking for employees who come in, don't ask too many questions, and work their butts off. Merchant Service Group LLC opened our doors for business in 2003 with an all-encompassing goal of becoming a leading processing company. What CIT/Lease Finance Group/Freedom Charge Merchant Services is doing to unsuspecting business owners is deceptive and wrong and should therefore be considered illegal. They never sent me a letter to let me know of email. Its location on this page may change next time you visit. 4 were here. We cancelled their service and they kept on charging us until we finally noticed. The application process was easy and turn around time was quick. USPAY Group delivers payment processing services to enable businesses to succeed in the marketplace. FitSmallBusiness. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. He said, “Sorry it will take a little bit longer.” I said, “More than 2 days to cancel an account?” He said yes. We value your privacy. If you have worked in a professional environment and care about the quality of your work, look elsewhere for employment. He then told by phone my email was not working. Best opportunity and support I've ever received! I am very appreciative for the help also. They have challenged the places to clear credit score. They have to email you a form to fill out and then ask you to fill it out. We have availed some working capital financing from this company. Next thing I know is there was a chargeback of over $1900 and it was removed from my bank account. One example is a pre-recorded sales call that claims your pricing has increased and states that if you don’t contact the company, it … Merchant Service Group LLC | 127 followers on LinkedIn. Of course after I filled it out two days later I still haven’t heard anything. I am now planning to contact my bank to see what I need to do. Maintains a "family" feel, despite size of company $20 per month. I advanced two tiers in my tenure and felt very appreciated. Here are some of the pros: Plus the PCI annual fees. Specialties: Merchant Service Group LLC was created over a decade ago with the goal to provide better payment solutions for businesses of all sizes. How do I know I can trust these reviews about Merchant Service Group? But they've accommodated my schedule by 30 minutes to help me get around traffic. Challas Group, Inc. 1251 South Sherman Street, Ste 101. Pushes crap expensive services to merchants who don't need it. It's the first company I've worked for that isn't afraid to spend money in the right places to make the overall experience for both 1099 and W2 employees better. Something always go wrong so they can charge you a late fee. All Rights Reserved. Now I’m in the process of canceling. There is very little to no management support and you must figure out how to do things on your own - and if it's wrong take all the blame. The best things about this company are the hardworking employees who are often more dedicated to quality of the organization than management. Interchange … As far as the job itself, the training was all technical, then off on your own to sink or swim. I have never come across a "that's not my job" attitude. Location - 2 minutes from Irvine Spectrum - lots of restaurants to choose from for lunch. Use of Data In Good Company HG Inc. may process your Personal Data because: We need to make you experience secure and comfortable the use of our web web page. Drop out rate was extremely high. Even the executive team goes out of their way to get to know all employees The contracts were sleazy. Service & Support: Merchant Services Group LLC 990 Trabuco Circle Costa Mesa, CA 92627 Tel: 1-800-545-1995: Home; Featured Products; Specials; New Products; All Products ... View Cart; Site Map; Gift Certificate FAQ; Discount Coupons; Newsletter Unsubscribe; Contact Us; Shipping & Returns; Privacy Notice; Conditions of Use; My Account When I call Elavon Dispute Resolution, they tell me they have contacted Discover & are waiting for a response. My next move is to contact my state Attorney General. Not to mention all the monthly fees. He has delivered custom application development and large scale integration projects for clients such as CNF’s Con-way, Emery Worldwide, and DirecTV. He and the merchant group is biggest fraud ever happened to me in my life. ... Find out how positive and even negative reviews can help. Company paints itself as an altruistic organization, reality is they aren't. And their customer services are very rude and unreachable whenever you want to cancel or has problem with their service. I have read the advice in this site and will also take similar action in writing to the Attorney General of Illinois. The Supervisors totally show care and concern for their staff and I am so sorry I had to leave. I worked for Merchant Services for a little over 3 years in their call center. Their benefits package sucks. I have been using this company for about 2 years and back in October, 2018, they charged me $29.95 for not completing the PCI-DSS self assessment. HELP HELP HELP. Business Profile. Even with our size, there is still a huge sense of family. See reviews below to learn more or submit your own review. They did sacrifice to invest in a new way of doing business. Low pay, favoritism, HR nightmare, open door policy for recovering drug addicts/ alcoholics, and management will steal your ideas and claim them as their own. Glassdoor has 22 Merchant Services (CA) reviews submitted anonymously by Merchant Services (CA) employees. Be the first one to find this review helpful. Our content is intended to be used for general information purposes only. Email this Business. Canada and USA's Top 3 Payment Processors. Upper management plays favorites and is completely unprofessional if one chooses not to continue with the company. I moved to far away and couldn't afford the commute:{. Thank you, you have successfully subscribed to our newsletter! All pretty friendly. Then my daughter was diagnosed with cancer and spent nearly 2 weeks in the hospital with brain surgery so it's taken me over a month to see what's going on. It is important for merchant service providers to offer their services with rates competitive to their most aggressive competitors to ensure the merchants which align them are getting the best value out of their payment processing. Not sure what the woman's name is because she does not tell me but she repeatedly calls my company to market Merchant SVC. Helcim — Best Merchant Services For Small Businesses. Turns out he has never refunded the charges which have continued. Parking can sometimes be an issue in the summer when Pretend City is busy. I called and was told they didn’t receive it. As a wholesale registered merchant account ISO (Provider), we have in depth experience in statement review, quote review, statement analysys and more – for any payment processing method, from ACH/E-check processing to Card processing services. They come together and work with little recognition and pay. Best Mobile Payment Processing Price Rate Plans. For more information about reviews on ConsumerAffairs.com please visit our I ran an auto shop and used Elavon to process credit cards. I advanced two tiers in my tenure and felt very appreciated. After MANY back and forth phone calls to different unhelpful people, we FINALLY got *some* money back. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. . I should have left a long time ago the first time I saw $30 extra dollars being taken out of my account. There’s no contacts, no equipment leases, no hidden fees, and no account cancellation fee. We get better intel, better pictures, and better answers to our survey questions versus any other service provider. See quotes from top insurers on Simply Business. Enjoy reading our tips and recommendations. Autonomy - as long as your work gets done, you are free to do it the way you want - no micro-managing This will replace the current featured review for targeted profile. If you want to know if your rate is fair according to industry standards – we’re here to help! Through it all, they are friendly and (mostly) happy to be there. Don't ever work with Mel ** from Merchant Service Group. The vast majority did not last that long, myself included. Ever since, I’ve used their funds to purchase new tables, buy newer coffee machines and I’ve even remodeled my business. Based in Irvine, California, Merchant Services, Inc. rates as a substandard merchant account provider due to its reported contract terms. I would rather spend that money in a casino and blow it away. I am reminded that our success is a DIRECT reflection of the company. Are you sure you want to replace it? I called him on Tuesday and left a message and he has not returned my call or reimbursed me for the $29.95. When I ask who is calling or tell her that the person is not available she VERY rudely yells "OKAY BYE" and hangs up. He did reimburse me a few days later, but I have been charged every month since then. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. - Dallas-Fort Worth, TX, United States Area, 4 Aug 2009 - Independent Sales Representative, 15 Jul 2014 - Business Consulting Assistant, Forward Thinking Executives Ready To Hear Your Ideas, Great Money for those with Moral Flexibility, Best company I have ever worked for wish I hadn't moved so far away, Great experience with a company that keeps growing, Make a lot of money, hate what you have to do to make it. https://www.merchantmaverick.com/reviews/leaders-merchant-services-review Go Beyond Deals. Merchant Service Group is focused on the development of payment technology solutions. Become a Destination. The credit card industry as a whole is rather sinister, so no surprise that it filters down to resellers. “First, the owners were overjoyed to be able to set up hair or nails stations outdoors, since it’s less risky to be outdoors. Stay away from this employer!! They will offer some rate that is too good to be true (which is incorrect) and then charge you fees with tons of hidden fee. Call Merchant Services Group LLC … Flexibility with time was nice - set your own hours as you are technically self-employed. We are especially proud to offer services and support in over one dozen different… Living in LA county makes for a drive. When you step back from it and ask yourself if you would like to be treated the way they encourage you to treat prospectives, no way. Definitely not a professional approach on Merchants SVC's end. Just as greedy as the next. I have worked at Merchant Services for over 8 years. Opportunities to advance are available if you know the right ego to stroke. We can help you get the best rates for your business or corporation. One of the lowest paid sales environments I've see. The EMG Way is a conscious effort to elevate the merchant services industry and increase the trust factor between merchants and processors by offering consultative, local and proactive customer care to help you grow your business and reach your goals. Beware if you tell the Emperor he has "clothes." Qualifications aren't required. There is an expectation of 10+ hours a day for all salary employees with little chance of promotion or gratitude. They allow third party companies to charge you for services you never asked for. It is also helping my credit score to go back up. Poor service and bad customer service. I have worked here for almost 4 months and have made more money than I've made working 8 months prior in any job I've held prior. Kathy ** is very unprofessional and rude to talk to. The guy I spoke with told me I needed to return and cancel form. I worked for Merchant Services for a little over 3 years in their call center. With batches of new recruits every month and 100% commission, there was little investment in seeing individuals succeed. They will suck you dry and discard you with no second thought. I am kinda poor and had nowhere. ... ready for a summer of top service, spending, and more. A customer paid with Discover, signed the receipt, drove his car away, then told Discover he didn't recognize the charge. Original review: Dec. 2, 2015. ... I’ve been using Wide Merchant since 2014 and I strongly recommend their services. I'm working my way up to my own office but the wait seems long. I will be filing a complaint with Visa and Mastercard and any regulatory body I can find. In some months I averaged $35+ hr and often hit between $1,500-$2,000 a month in bonuses! Take my advice and go find some other places to do business with. After I got upset he found it after a 5 minute hold. Visit Helcim. The company is like family, with a lot of crazy uncles that no one wants to talk about. Very satisfied with their service Very satisfied with their service. PCI scans every 3 months is a joke. 71 reviews from CORE Services Group, Inc. employees about CORE Services Group, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Its payment solutions include merchant accounts, POS equipment and systems, ATM solutions, check processing solutions, gift and loyalty cards, merchant health plans, and data analytics and reporting tools. Over that last few years I've seen great changes in the company - investment in talent and in technology and opportunity. The company can improve its rating by continuing to lower its number of complaints with the BBB, removing misleading rate quotes from its website, and exercising greater control over the behavior of its sales agents. I sent them a copy of the signed receipt & heard nothing else from them. I encourage everyone to think outside of the box and bring forward great ideas or solutions to drive growth. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I hated leaving but needed to in order to care for a loved one. My processing rate went from 1.37% to over 6 %. The money was very high for this industry. FEB 1st 2018 now it's May 16 they are still charging my bank account. At Merchant Service Group LLC, we are currently seeking partnerships with merchant service agents and independent sales organizations (ISO) in the merchant service industry that understand the need to take initiative in building strong relationships with their merchants. Also, I have been trying to cancel with them for 1-2 months now and nobody sent me any forms or helping me resolve the issue. Finally, I will be changing to a different merchant service company. Opportunity- in the last year alone, a half dozen hard working employees have been promoted in to leadership roles The salon industry has been severely impacted by the business shutdown. Continue to create growth paths for long-term employees across departments. I have used their service over two years and never received any professional service. The company kept charging my account for more than 6 months after closing the account. He works good until you give a check and after that he will never give you any updates on anything. Arrive a few minutes early and it won't be a problem. I would warn anyone to do due diligence before doing business. The employees are the best part - not the upper management who thinks that they are "leaders" but the front line "grunts" who do all the work. Merchant Services Reviews of Credit Card Payment Processing Companies. We commit to our partnership and promote your growth in this exciting industry. 2.5 years ago I had a unique opportunity to manage a department that would need complete restructuring. Stability - In all my years with the company, there has never been a single layoff No moral compass. The training and support have been amazing and I can tell that management really cares. This company is very intrusive, and their representatives will give you lies after lies just to get the trust with you first. We make sense of it. TransTech Merchant Group provides the worst business in merchant service field and a complete scam. Reality is it's a tough business. We'll being taking them to court for the rest... DO NOT USE THIS SERVICE. When we look at your data we do not question its integrity. I managed to save enough money to buy a new home out of state with my sibling. You access these third-party sites and services at their own risk. He then told me he will keep charging my bank account. Open Door Policy - Senior Leadership has an open door policy and welcomes new ideas & opinions. They worked with a very terrible bank (Wells Fargo) and I hope nobody get to do business with them anyway. The sales force gets paid 100 times more than the people who really keep the business going. My reply to him was my email is working. We have located over 70 negative reviews about Merchant Services, Inc., many of which describe the company as a scam. Review Financing /// Options. I contacted them since I've always taken care of such things, and Adam called me back and we figured out what had happened and he walked me through the self-assessment over the phone and promised to reimburse me for the $29.95 and make sure it didn't happen again. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I'd never buy what I'm selling lol. In some months I averaged $35+ hr and often hit between $1,500-$2,000 a month in bonuses! As a full service company, we provide our merchants with complete payment solutions to maximize their profits, including Credit, Debit, EBT, and Check Conversion and Guarantee, Cash Advance and Gift & Loyalty Card Solutions. I believe your reps are by and large better quality. Unsubscribe at any time. Don't ever work with Mel ** from Merchant Service Group. Introduction These 'Terms Of Use' set forth the terms and conditions that apply to your use of a Site. MSI Merchant Services, Inc. receives an average rating according to our criteria for several reasons. We are surrounded by present Supervisors and an Executive team, willing to listen and "OUR" ideas make a difference. Very high turnover. I contacted him about 6 weeks ago about this and heard nothing. If you have no problem with being dishonest and withholding the truth from employees and clients, you will go far here.
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