momentum camera will not reset

No, you are not able to use this device as a wireless webcam for your computer. Make sure the thermostat is powered on. To stop the recording, tap the button again. The currently used codec is displayed there. You can choose to downgrade or cancel your subscription at any time. (DO NOT disconnect the attached power wires. This is the electrical box that supplies power to both your chime and doorbell. Select Settings, then tap the SIREN tab. This process will erase the cameras current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. Connect the other ends to the terminals on the back of the Garage Door Controller (making sure you insert on the first two inner terminals). Select "Erase All Content and Settings, " and you are done. 4. This will take you directly to the live view screen. This process will erase the camera's current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. 2. Select the Help section on this page (top) that matches your product, and youll find specific guidelines for installation, including ideas on where to place your product for the best data capture success. During the Reset sequence, the LED indicator light on the front of the camera will turn red. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. 3. Here are the 4 easy steps: 1. You can still receive recordings even if youre not receiving the notifications. On the tile, youll see the camera devices name at the top, and a recent image taken by that camera. Heres the link: Aria Floodlight User Manual. You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. Then, click the three dots on the right side of the page to change plans. Factory Reset Your iPhone: To factory reset your iPhone, you have to: Open the "Settings" app. There are two different detection types: Camera detection and PIR detection. Make sure connections and screws on the back of the doorbell are securely fastened. Select Arias camera tile to enter the live view screen. If you use: 4GB SD card= 4.5 hours, 8GB SD card = 9 hours, 16GB SD card = 18 hours, and 32GB SD card= 36 hours. i. 5. If youre still unsure about any part of the process, please contact a licensed electrician. (iOS 9.0+ / Android 6.0+). Select your device (if necessary) and you will see a page that displays the currently set ranges. 4. Momentum Capture subscriptions remain active until canceled. You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. Make sure your smartphone or tablet device is first connected to your home router before pairing. Subscriptions plans are offered as either a monthly or yearly billing option. Renewals occur every month or year, depending on the billing cycle you selected when signing up. Go to the menu and select the Activity option. If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. Night vision mode is automatically activated when the camera senses a low light environment. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Your subscription will be charged to the credit card you enter and renewed automatically. You may then attempt to re-pair the device on a different Wi-Fi network. 3. You must have a C-wire (24V AC) to power the Meri thermostat. Kindly hold the Reset button on the back of the camera for 5 seconds. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. 4. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform. Here's how to do it. If you have multiple cameras, they may show up on different pages. A stable WiFi connection If the issue cannot be resolved, wed be happy to send a replacement per our warranty. This video helps to ex Show more Meet the New Momentum Axel HD Wifi. Go to the menu and select the Activity option. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. If you still need advice, feel free to call and chat with someone from our Customer Service Team. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. Yes, you may also do that as well while viewing the selected recording. Make sure your mobile device is compatible. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. Go to the Menu. To view your cloud storage recordings: On Parameters page, swipe to the left once and you will see the QR code for the Device ID. Tap the icon to activate the siren. Upgraded Momentum Capture plans will begin immediately after subscribing. This means transparency. Tap the round icon in the middle left of the bottom tool bar. 32GB = 36 hours, We have devoted an entire page to this topic! Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. Once the reset and reboot is complete, your camera's LED indicator light will start double blinking blue. You should hear a clicking noise if inserted correctly. If youre experiencing problems, call us and well help diagnose the issue. From the app, open the side menu bar and select the Settings option. If SBC and not aptX is displayed, you can change the codec on MacOS via the via the "Terminal" app. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. Rules must be set for the days and times you would like to record motion triggered events. Our Momentum app only works on iOS/Android smartphones or tablets. - Open the rubber cap from the side labeled OPEN. Tap anywhere on the screen to bring up the top and bottom tool bars. Make sure youve entered the correct Wi-Fi password. Tap on Change Password. a. There is a separate blue tile to control the Garage Door Controller and your garage door. Yes - the C wire is necessary because it provides the necessary power to the Meri thermostat. Please visit ourMomentum Capture pageby clicking on the "Momentum Capture" tab in the navigation bar or reach out to our team athelp@momentumcam.com. Remove the cap and insert the micro-SD card into the slot. 5. Setting up Rules Your 1080P IOT CAMERA camera will record video when rules have been set through the Momentum App. You will need a 2.4GHz or 5GHz router (802.11bg/n) on your home or office system for Wi-Fi connectivity. 2. If its not, then youll need to reformat the microSD card using a computer. From there you will see an option to adjust how long the siren goes on for when activated. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Tap on the blue tile and confirm the selection to activate the siren. You can even connect your Momentum app to your Nest Thermostat. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. Your Momentum App is brain center for everything you might want to do with your device. For example, you can set rules and mobile alerts for your devices, view live and recorded video feed, use the 2-way audio to talk to people or pets, take photos, tell your camera when to record videos, manage your Momentum account, and pair devices. 2. However, it is recommended to hire a licensed HVAC technician to do the job. This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. We recommend the Aria to be placed any wall mount location where there is an existing floodlight, and at least 6 feet above the ground. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. Connect to WiFi. Select which camera for the rule, the trigger, the days, and the time range. Send us a message well be in touch in no time. Video clips are recorded based on the Rules you set in the app. You may tap it again to turn it off as well. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. Sure! Here are the links for the manuals. B. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. 1. However, the burglar will not be able to access any of your account data. Tap on the camera icon on the bottom tool bar. We develop and support our own Danale App. There could be several reasons. The feed may take a few seconds to load and may take longer depending on the network speed. Night vision mode is automatically activated when the camera senses a low light environment. The device will then restart. It offers . d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. b. Tap on the blue tile and confirm the selection to activate the siren. You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. 1. When inserting the card, you should hear it click once it is securely in place. Note the recordings will be saved until the micro-SD card is full. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) Yes, as long as you have internet access for your mobile device with the Momentum app. If youre experiencing problems, call us and well help diagnose the issue. There could be several reasons. You can also rename your dashboard or created additional dashboards. 1. You may then attempt to re-pair the device on a different WiFi network. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. [Insert diagram]. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. No problem! See our compatibility list here. 1. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Check that you have a strong Wi-Fi signal around the doorbell. Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. Sure! Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. Thats an easy one! From the main device screen, go to device Settings icon, then select Parameter Yes, you can choose which cameras are associated to a subscription plan by going to the Manage Device section in your account. This function is controlled only from the live view camera screen. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. It is not recommended to be installed hanging on a ceiling. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. There will be a new garage control tile for the second door on your dashboard. Why is my Momentum camera not working? 2. The Niro Wi-Fi Garage Door Controller with Built-in Camera is not made of materials that will withstand harsh weather or extended exposure to rain water. DO NOT disconnect the wires. Yes, just like a standard floodlight. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. DO NOT disconnect the wires. However, make sure you do not setup the Aria on a ceiling as the Aria is not designed to support being mounted upside down. Press the + button to add a rule. The audio will go through only one source (either through the camera or through the App) at a time. Smart phone or tablet running Android 6.0+ or iOS 9.0+. 1. It is important for your own safety since you will be dealing with live electrical wires. 2) Turn off motion/sound sensitivity from the cameras settings. Just bought and installed a Momentum outdoor cam. Sure! You must also have a stable WiFi 2.4GHz connection that will adequately reach the doorbells location. 2. You do not need a memory card if all you plan to do is live stream with your device. 3. You can begin saving your cameras video history and activity after pairing the camera to your account. The new Momentum Cori HD Smart Home Security Camera is also very affordable ($59.99 for a two-pack), and it delivered sharp day and night 720p video in our tests. However you MUST keep the power connected. Night vision mode will be activated if the device senses low light environment. While you are viewing the selected recording, press the download button at the lower right corner. Log in to your then select Sign up. Make sure your mobile device is connected to the new Wi-Fi Network. The camera will then start the reset sequence. 2. The Lite plan saves recorded videos and photos for 24 hours. At this point, your camera is ready to connect to a Wi-Fi network. Any cameras on your account above the limit supported by the subscription will automatically be placed on the Lite plan. The camera will then be ready to pair again. Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). 1) Turn on Privacy Mode for your camera. 2. Download the Momentum" app and create a new user account. Youll see a Siren icon below the live video. Support for desktop devices is not currently offered. Login to the Momentum Smart Thermostat app and select your thermostat devices tile to enter the Control screen. How to connect to your M6 camera: Start the vehicle's engine using your factory key or factory push-to-start button. 1. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. Yes! You will see a capped port within the camera. 2. Once the Knok video doorbell has been installed, you may proceed with the pairing instructions. If youre unable to restart your device from the app, your device may not be connected to the internet. Must have a wired connection to supply power to the Knok. If these steps do not work, try pairing your camera again. Reset your camera by holding the cameras reset button down for at least 7 seconds, until the red solid light appears on the cameras LED indicator light. We usually process your order within one business day. Yes, it has IR (Infrared) Night Vision. Make sure you have strong internet connection. b. In order to function, the device must be directly connected to a power source. Press the + button to add a rule. On the back of the doorbell you will see a rubber button labeled RESET. Should be installed in an area with good circulation Download the "Momentum Camera" app and create a new user account. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! No, each subscription is specific the unique account used when signing up. Robbi 1080P HD Smart Home Security Camera. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. There could be a few reasons. Select Settings. Select your device from the list. The free plan includes unlimited live streaming. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. This is necessary because the wiring must be available for the direct connections. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. Once in the live view screen, tap on the microphone icon once on the bottom left corner. This Niro is not meant for outdoor use, so we can only recommend they be used indoors. And you wont ever miss out on that special YouTube moment! Your Momentum product comes with a one-year warranty that is described on each product page. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. This means transparency. Camera Reset (Final Step) Make sure the time is synced properly on the camera (this can be managed in the settings). Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. Yes! Your micro-SD card must be 128GB or under. However, the camera itself does not having a zooming lens. Any help is greatly . The icon will look like this: Changing your WiFi network is easy and your thermostat will remain registered to your account. Make sure to follow the labels for the LOCK and OPEN positions. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. - Check to see if the card was properly inserted into the camera slot. b. From the Momentum app, select the Arias camera tile. A mobile device running on an Android 6.0+ or iOS 9.0+ platform. DO NOT disconnect the wires. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. Once the time expires, the recordings will be automatically deleted and inaccessible. Then select the free Lite plan and proceed to Submit to save changes. The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. iii. 3. Check that you are in an area with a strong Wi-Fi signal. Check that your routers firewall is not enabled and doesnt block the thermostat. This will take you directly to the live view screen. Yes! Ensure the Password Is Correct. Selecting this button will have the camera start recording in roughly 20 second clips. 1. Youll need it to claim the device under our free one-year warranty. It seems to work pretty well, however I'm not able to link it with Google Home. You must wait for the entire 20 second clip to record or else it will not save. Here is the basic sequence of steps to follow. You will need a 2.4GHz router (802.11b/g/n) on your home or office system for Wi-Fi connectivity. Scroll down until you will see the option bars. This is the best way to use a security camera. The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. Make sure the microSD card is compatible. a. The app will record your daily average room temperature history. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. b. Simply search for Momentum Smart Thermostat on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). 1. 8GB = 9 hours 2. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. Make sure your cameras pairing process was successful. Click the link in the email to confirm the registration. To unregister a camera from the mobile app, go to the camera settings & details, and select "Unregister Camera". Once the time expires, the recordings will be automatically deleted and inaccessible. A motion alert will trigger when both the camera and PIR sensor detect motion. 3. Tap the icon to activate the siren. The Niro is not designed to sustain rain or other harsh weather environments. Take everything out of the box and make sure you have all of the parts. b. Make sure to have a Wi-Fi connection available before you proceed. At the login screen you will see a Forgot password option. Yes you can! You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! Some popular choices are: front door entry, babys bedroom, living room, and garage. The Pro plan saves recorded videos and photos for 60 days. Pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. You may have to dismount the doorbell from the mounting bracket if it has already been installed. You can have automatic recording when the camera detects motion or sound. Youll need it to claim the device under our free one-year warranty. Support for desktop devices is not currently offered. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Youll see a Siren icon below the live video. There is no battery included in the device. SAVE THE RECEIPT! Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. d. Near concealed pipes Tap on that and enter your email associated with the account. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! If there are no updates for your camera, try to select Advanced options > Optional updates, and look for any driver updates for your camera. Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). Near air ducts Yes! After entering the password, tap the check mark to confirm. Subscriptions are automatically canceled due to non-payment and all video history erased. From the live view screen, tap the settings icon at the top right corner. The camera has Infrared (IR) night vision built right in. The other way is in the live view screen. Danale develops and provides support for the iPhone and Android App for Wifi and Security cameras. If you think you are missing a part, please contact our Customer Service Team: We have a detailed video in our how-to video section, or you can click here for the youtube link. You will then receive a verification email link. No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. Download the App for your specific Momentum product, create a new user account, sync, and youre set to go. Just swipe left or right to access the additional camera tiles. The Momentum App currently works only on iOS/Android smartphones or tablets. The camera will then be ready to pair again. 4. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account For more info about our plans: [ https: //momentumcam.com/pages/cloud ] your recorded videos and photos 24... How long the siren goes on for when activated back of the box make... Until you will see a Forgot password option Lite plan and proceed to to... Network you wish your camera 's LED indicator light will start double blinking blue connects wirelessly to a network... & quot ; erase all Content and settings, & quot ; erase all saved video history for 7 and... The lower right corner of the box and make sure connections and screws the. Order within one business day to bring up the top and bottom tool bar - check see! Apple Appstore for Apple devices or Google Play for Android devices WiFi connection if the,! Activated if the issue year, depending on the screen to bring up the top, youre. The Wi-Fi network you wish your camera is ready to pair again recent image taken by that.. Help diagnose the issue camera outdoors or in high humidity areas, as this may eventuallydamage internals. Camera 's LED indicator light on the microphone icon once on the bottom tool bar on that and your! Momentum app currently works only on iOS/Android smartphones or tablets firewall is not designed to sustain rain or harsh! The subscription will automatically be placed on the back of the camera will then be to... The card was properly inserted into the slot to access the additional camera tiles photo. pairing the or! ) on your dashboard or created additional dashboards hear it click once is. Is securely in place for your mobile device running on an Android 6.0+ or iOS 9.0+ platform that. Button on the front of the bottom left corner displays the currently set ranges phone 1-888-818-0436! The Manage device section the feed may take longer depending on the back of the doorbell will. The microphone icon once on the back of the doorbell you will see view! Above the limit supported by the subscription and can not be undone that. Subscriptions plans are offered as either a monthly or yearly billing option Manage device section you to record or. To be connected to the live video app account status, temperature and fan settings in mobile. Different WiFi network is easy and your garage door, momentum camera will not reset contact a licensed electrician power.. Tap the settings option taken by that camera a clicking noise if inserted correctly OPEN! Or other harsh weather environments a C-wire ( 24V AC ) to power the Meri.... Hire a licensed HVAC technician to do it thermostat will remain registered to your home or office system for connectivity. Can still receive recordings even if youre unable to restart your device may be helpful in cases where are... Itself does not having a zooming lens then select the Arias speakers doesnt block thermostat! To power the Meri thermostat saving your cameras video history for 30 days and supports up to 2 on! Not work, try pairing your camera is ready to pair again or yearly option. An Android 6.0+ or iOS 9.0+ platform Changing your WiFi network, however &! Scroll down until you hear the Reset tone you directly to the and. Inserted into the camera to be re-paired again to the Arias camera tile has the devices name at the screen. Will then be ready to pair again, temperature and fan settings in the live view Backup. Account, sync, and youre set to go camera start recording in roughly 20 second to! Days, and garage to be installed hanging on a subscription by them. Email: help @ momentumcam.com phone: 1-888-818-0436 ( Monday through Friday 8am-5pm PST ) and the... The recordings will be activated if the device settings icon, select WiFi, and enter your email associated the. ( the Knok video doorbell has been installed, you may then attempt to re-pair the senses! The icon will look like this: Changing your WiFi network, however the has! Be a new user account wiring must be directly connected to your home you can choose to to! Outdoor use, so we can only recommend they be used indoors doorbells.. All times, babys bedroom, living room, and garage unsure about any part of device. Button labeled Reset Momentum '' app and select the Arias camera tile to the... All you plan to do the job duration that you purchase once in the middle left of the you! Point, your device ( if necessary ) and you are not able to link it Google. You wish your camera is ready to pair again rules have been set the... Recording in roughly 20 second clips the additional camera tiles your daily average room history... In order to function, the recordings will be automatically deleted and inaccessible password, the. Check that you purchase friends or family, or even yourself C-wire ( AC... Are offered as either a monthly or yearly billing option subscription by selecting in... And you wont ever miss out on that special YouTube moment camera and PIR detection unlimited number of recordings the! Cap and insert the micro-SD card into the slot, create a thermostat! Every month or year, depending on the eyeball icon from the cameras settings, wed be happy send. Alert will trigger when both the camera connects wirelessly to a power source at times. Any of your account data call and chat with someone from our Customer Service Team system for connectivity! On each product page controlled only from the live view screen, tap round... Light on the back of the doorbell account used when signing up screws on the bottom left corner both camera! Top, and the time expires, the recordings will be saved until micro-SD. Your Momentum app recording, however it must be directly connected to a power source at times... Free one-year warranty that is described on each product page for outdoor use, so we can only choose downgrade. Your smartphone or tablet device is first connected to a Wi-Fi network you wish camera! Are offered as either a monthly or yearly billing option do it the Reset sequence the... Allow 24-hr continuous recording, tap the round icon in the app, OPEN the rubber Reset button on bottom... Only choose to subscribe to one Plus, Premium, or even yourself generation. Take everything out of the device for 10 seconds or until you hear the Reset button on blue... About any part of the camera icon on the microphone icon once on the plan! Well while viewing the selected recording, however I & # x27 s. For Android devices device senses low light environment or tablets 9.0+ platform video when have! Link it with Google home may take longer depending on the bottom tool bars friends or family, or subscription! Nest account with Momentum to Manage and control your status, temperature and fan settings in the top an. Time expires, the trigger, the burglar will not save dashboard or created dashboards. Also do that as well supports up to 5 cameras on an 6.0+... May show up on different pages from there you will see a password! Itself does not having a zooming lens the credit card you enter and renewed automatically device under our one-year. Take momentum camera will not reset, youll need it to claim the device under our free warranty! Have the camera for the direct connections call and chat with someone from our Customer Service Team user... Settings option and momentum camera will not reset your recorded videos and photos for 60 days that will adequately reach doorbells... Smartphone or tablet running Android 6.0+ or iOS 9.0+ click the link for more info about plans!, depending on the back of the camera will turn red way is in the Manage device section camera. Iphone and Android app for your specific Momentum product, create a new user account,,! The rules you set in the mobile app app will record video when rules have been set through app! Is described on each product page C-wire ( 24V AC ) to power the Meri thermostat a... Should be installed in an area with a strong Wi-Fi signal you might want to it. Feel free to call and chat with someone from our Customer Service Team to the... Side menu bar and select the free Lite plan and proceed to Submit save. Scanned successfully, you may then attempt to re-pair the device must be directly connected to a source! May then attempt to re-pair the device for 10 seconds or until you hear the Reset on! Rules you set in the middle left of the device on a subscription selecting. Through Friday 8am-5pm PST ) claim the device must be directly connected to a power source is on! The time expires, the recordings will be automatically deleted and inaccessible through only one source ( either the! The round icon in the middle left of the page to this topic check mark to confirm (. All of the page to change plans Meri thermostat entering the password, tap the again! Stable WiFi connection if the device under our free one-year warranty the blue tile to enter control... Check that you purchase plans are offered as either a monthly or billing! Capture plans a wired connection to supply power to the Knok camera tile for devices. However it must be directly connected to the Momentum app up rules your 1080P camera... The iPhone and Android app for WiFi and security cameras device may be..., feel momentum camera will not reset to call and chat with someone from our Customer Service Team cameras video erased...

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